Your repayments are collected via Continuous Payment Authority, commonly
referred to as a CPA. This simply means that unless you tell us otherwise, we'll collect your repayments
on your due date from your debit card, as set out in the terms of your agreement with us.
You can cancel this CPA at any time either by contacting your bank directly,
or by contacting us in writing, by email or by calling us on 0800 7315 444. If you do cancel CPA, you
will still owe us your outstanding balance and you'll need to make your repayments by an alternative
method, such as using the payment feature in your My Account area, or by bank transfer, on or before
each due date.
Our Customer Support Team will be able to give you all the options and
details on how to pay us, and we'll continue to send you payment reminders before each due date to help
you keep track of your payments.